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Hi-Tech Surveillance & Security Equipment

WARRANTY

Warranty & Return Policy

Our products are imported into South Africa through the correct channels and they carry the manufacturer’s warranty. Spytek does not carry any warranty. All faulty products must be returned within 7 (seven) days from date of purchase, failing which faulty products shall not be received and be deemed, to be in full working order. Exchanges can also be made within 7 (seven) days and Credit shall only be considered if the goods are returned within 07 (seven) days of date of invoice. No refunds on any of the products. No refunds or exchanges on the software products. Only Credit Notes be offered and No Cash Refunds!

Exchanges bearing a manufacturer fault can be made within the warranty period of that product and Credit shall only be considered once Spytek has tested the units and found the fault to be a manufacturer fault and if the goods are returned within the product’s warranty period from the date of the invoice. No refunds on any of the products. No refunds or exchanges on the software products. Only Credit Notes will be offered on all products and No Cash Refunds!